A STEP TOWARDS COMMUNICATION
communication is a exchange of ideas,fact, opinions or emotions by two or more persons. It is a tool by which information is transmitted between communicators
in other words communication is the transfer of information from sender to receiver, however but the information transferred must be understandable to the receiver
Basic requirement of communication
SENDER
RECEIVER
MESSAGE
MEDIA OF THE MESSAGE
FEEDBACK
COMMUNICATION TYPES
Communication can be different type in broad :
On the basis of structure:
Formal Communication
Informal Communication
BRIEF
INF
FORMAL COMMUNICATION ARE HELPFUL FOR PERMORMING FUNCTIONS LIKE PLANING
DECISION MAKING
CO-ORDINATION AND CONTROLL
THERE ARE THREE FORMS OF FORMAL COMMUNICATIONS
DOWNWARD
UPWARDS
HORIZONTAL
INFORMAL COMMUNICATION IS FREE FROM ALL THE FORMALITIESOF FORMAL COMMUNICATION IT IS BASED ON FORMAL RELATIONSHIP AMONG THE MEMBER OF THE ORGANISATION, IT IS USUALLY ORAL AND MAYBE CONVEYED BY A SIMPLE GESTURE, GLANCE, NODE OR SMILE
On the basis of Media use :
Oral Communication
Written Communication
Non- Verbal Communication
Audio -Visual communication
BREIF
A.
ORAL COMMUNICATION REFERS TO FACE TO FACE COMMUNICATIONS
B.
Written communication provides assurance of transaction, confirm the dealing and form a reliable record for future reference . It is the chepest method also such as
Letters, postal services and mails
Express delivery
C.
Non- verbal comunications includes the pitch and tone of the voices,body movement, physical appearence time, touch space and territory
D.
Audio- visual communications uses the method that are seen and heard it makes use of shory films , slides, video taps , telecast .
Exa. Small ad films and documentory films
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